How do I report a maintenance
If you’re experiencing a maintenance issue in your
home, please call the maintenance line at 310-241-6194 as soon as
possible. If you have a Permission to Enter form on file, you can
enter an online
maintenance request here. For Temporary
Permission to enter click here.
Are any items available for pick-up by
Items are not currently available for pick-up;
however, we are pleased to offer residents a convenient Self-Help
Delivery Service for replacement items for your home. Items
available for delivery include air filters, light bulbs, batteries,
blind slats (up to 10 per quarter), toilet seats, touch up paint,
and grass seed. Please contact your community office at (310)
241-6184 to schedule a delivery.
Where can I learn more about the
Airforce Mandated Utilities Allowance Program?
To reduce energy consumption nationwide, the DOD
(Department of Defense) established a utility conservation policy
(Public Law 104-106, 110 St, 186 Section 2801) that holds service
members and their families responsible for their utilities usage.
Privatized military communities across all branches of service are
also required to follow the DOD policy.
The Air Force Mandated Utilities Allowance Program more accurately
captures utility costs and usage, while still offering a financial
incentive to Service Members and families who conserve
This video explains the program.
Click Here to watch the video
For more in-depth information, click here to review the Air Force
Mandated Utilities Allowance Program's Most Frequently Asked
Questions and Answers. This document outlines the
program, specific changes as well as the most frequently asked
The intent of the Utility Allowance Program is to constantly
heighten awareness and promote energy conservation. Through it
Tierra Vista residents can become good stewards of our environment.
If you have any questions, please call the Community Management
Office at 310-241-6184.